credit card payment fees), ensuring that 100% of the planning application fee is passed to the Local Authority and that valuable staff resources are not spent on reconciliation of cheque payments or other such processes.Īpplicants and agents also benefit by having an improved standard range of payment options, with the same methods and details used for every planning application made via the Planning Portal, regardless of which Local Authority they are applying to.
It also means that upon receipt of a planning application from the Planning Portal, Local Authorities can be confident in beginning their validation process, knowing that the application fee has been paid and the funds are on their way to them.īy processing the application fee transaction, we also absorb any associated costs in the process (e.g. This alters the focus of the submission process to ensure that applicants and agents pay fees promptly in order for their applications to be submitted. Local Authorities only receive planning applications when either no fee is due or the application fee payment has been confirmed (regardless of payment method).
The service was introduced in September 2018. Our payment service, also known as the Financial Transaction Service (FTS), processes all planning application fee payments on behalf of Local Authorities providing certainty and consistency to both sides of the transaction.
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